The Quest:
End -to-End Application
Case Study 1 ~ 6 min read
The Problem
Relocating to a new place, especially abroad, is a high-stakes puzzle. Disjointed logistics, cultural barriers, and limited resources leave individuals navigating in the dark.
The process
User research and synthesis, ideation, prototyping, interaction, usability testing
My Role
UX/UI designer
Tools
Figma
Duration
4 Weeks
The Solution
Quest is an adventure-planning app that turns the overwhelming process of exploring a new city, especially when relocating or traveling abroad, into a smooth and personalized experience. By letting users select their preferred date, location, and type of adventure, and combining that with curated local activities, Quest ensures every trip is time- and place-perfect.
Date, Location & Adventure Selection
Smart filters by time, place, style
Categories + conflict-free itinerary
Solo Adventure Group
Self-guided trips with offline maps
Live updates and cultural highlights
Cultural Immersion Calendar
Curated local events with filters
Add to itinerary + cultural tips
01 Research
Millions on the Move: Relocating is a Top Stressor in Life
Hour-long interviews were conducted with 5 participants between the ages of 22–65 who had recently relocated. Participants included individuals who had moved for work opportunities, lifestyle changes, education, or personal reasons, both domestically and internationally. The aim was to uncover their motivations, needs, goals, and pain points when adjusting to a new location.
From these conversations, I identified patterns in their experiences—ranging from logistical hurdles to cultural adaptation—and grouped my findings into the following categories
Needs:
efficient logistics, reliable info, transition support, cultural integration
Goals:
simplify moving; reduce stress; connect; navigate confidently
Pain Points:
overwhelming logistics; no real-time support; hard local info; few social-adapt tools
Competitive Research Summary
Strengths
Local expertise, strong communities, diverse networks, and quality storytelling.
Weaknesses
High costs, niche appeal, crowded markets, and limited interaction.
Opportunities
Virtual/immersive tours, cultural integrations, city experiences, and partnerships.
Threats
Cheaper/free apps, reliance on niche users, crowded platforms, and Google/Map competition.
Insight
Opportunity for a platform that offers authentic, affordable, and community-driven exploration.
Motivations:
exploring new surroundings; adapting; growth; community
The Adventurer,
The Connector,
The Cultural Explorer
Tammy
24, Single, English Teacher, South Korea — A curious explorer who thrives on new experiences, values independence, and embraces cultural discovery.
The Adventurer has relocated abroad to embrace new cultures and experiences.
The Connector seeks emotional support to maintain close ties with family and friends.
The Cultural Explorer is navigating language barriers and adapting to a new environment.
Bio:
Adventurous professional pursuing growth abroad while balancing logistics and cultural adjustment.
Goals:
Stay connected with loved ones, adapt smoothly, and enjoy new experiences.
Pains:
Struggles with distance from family, stress of organizing an international move, and cultural/language barriers.
Habits:
Uses social apps to stay in touch, relies on Google Maps for navigation, books stays through Airbnb, and explores local culture through day trips.
Most Used Apps:
Instagram, WhatsApp, Google Maps, Airbnb
My research led me to wonder….
How might we help young professionals feel a sense of belonging in their new community while maintaining their independence?
Project Goals….
User flow
04 design
Low Fi
These low-fi sketches outline the core structure of a community-driven platform that blends exploration, events, and social engagement.
Key Features:
Home & Map Views: Highlight global exploration with visual maps and quick content cards.
Community & Events: Social feed, event listings, and ways to connect or contribute.
Gamification: Leaderboard and progress visuals to encourage participation.
Mid Fi
UI Style Template
These low-fi sketches outline the core structure of a community-driven platform that blends exploration, events, and social engagement.
Key Features:
Home & Map Views: Highlight global exploration with visual maps and quick content cards.
Community & Events: Social feed, event listings, and ways to connect or contribute.
Gamification: Leaderboard and progress visuals to encourage participation.
User Interview
User Testing
5 users, 3 tasks
Booking & calendar flow
Results
All tasks completed
Some nav & calendar confusion
Next Steps
Add back button & scroll cues
Clarify calendar flow
Revisions
Improved navigation for a smoother user experience.
Enhanced visual design for better aesthetics and usability